It’s that simple! Gran Canaria Group takes care of everything for you!
Our mission is to ensure peace of mind for the property owners we work with by taking great care of the tourists who visit the rental properties we manage. From check-in to check-out we aim to offer the best comfort and service available.
PROFILE SET UP
As your Co-Host we develop the profile of your property on Airbnb, Booking.com, Tripadvisor etc. Each listing is carefully and comprehensively designed to generate a high number of bookings. It contains a detailed description of your property and its amenities, highlighting all the best features of your home and local area. Amazing photos are essential for a successful listing – we ensure that they will be taken by our professional photographer.
COMMUNICATION WITH GUESTS
We are available for 24/7 to support both our clients and guests. The communication with guests begins with the reservation request and continues throughout the stay until the guests leave the property. We handle all guest enquiries about your holiday home and co-ordinate bookings on your behalf. We will make sure you are not disturbed – we are prepared to handle everything in a quick and efficient manner.
CLEANING AND MAINTENANCE
Cleanliness is our top priority. After each stay the property is cleaned by our trained professionals and the beds are made up with fresh linen and towels. During the cleaning our teams check for any damages to the apartment and the furniture – if there’s a problem we’ll report back to you right away. We also have our own technician at hand with licenses for performing electrical, plumbing or other maintenance work.
MEET & GREET
Guests arrive at different times during the day, sometimes on weekends and during the night. We can check them in and send them on their way 24 hours a day, 7 days a week. During check-in we will hand over the keys, explain how the appliances at the property function and go over the safety instructions.
We take care of setting the best daily prices using our market expertise. Our pricing system calculates the optimal nightly rate and adjusts it daily by taking seasonal influences and competition into account. This means we can guarantee you optimal earnings.
It’s your home. Rent it out on your own terms. You decide when the property is available for bookings. When you return we’ll ensure your home is ready for you, so when we hand you back the keys, you’ll feel at total ease that we’ve looked after it like our own.
OWN BOOKING ENGINE
In addition to listing your property on the biggest online vacation platforms, Gran Canaria Group also offers its own booking platform, where guests can book the vacation rentals we manage directly on our website at very competitive prices.
Our platform offers the possibility of guests paying by credit card, by bank transfer or by PayPal directly on our website and we accept worldwide currencies securely through our SSL-protected system. We give home owners access to monitor everything through a dedicated client portal, where earnings, occupancy rates and communication with guests can be seen.
You will have access to your online booking platforms at all times so that you are in full control of your property’s availability, prices and number of guests, how many guests were accommodated, who they were and when they stayed. You can therfore feel totally safe about your earnings as payments are made directly from Airbnb, Booking.com, Tripadvisor etc, not from us. Guests are charged when a reservation is made, and hosts are paid after check-in (depending on each platform’s conditions). How you’re paid is up to you: We can set up direct deposit, PayPal, international money wire or a number of other options.
VIVIENDA VACACIONAL AND POLICE REGISTRATION
Poperty owners who let out their holiday homes to tourists in Gran Canaria must hold a tourist licence, which in Spanish is called Vivienda Vacacional. All tourists must also be registered with Spanish police upon arrival through an online platform accessible for approved property owners holding a Vivienda Vacacional license. On request, Gran Canaria Group can help our clients gather the necessary documents for application and obtain both the Vivienda Vacacional license and the aproval by the police, for a one-time payment. Once the license and aproval is obtained GCG registers all guests with the police as part of our fee.
Don’t take our word for it – here’s what our clients say about us:
Booking platform listings, pricing, communication with guests as well as guest check-in and check-out.
Supplies such as napkins, toilet paper, toiletries, etc.
Cleaning fees are paid by the guests at each booking. This is calculated as a seperate fee on the booking platforms.
NO INITIAL FEES
There are no initial or hidden fees, so you won’t pay us a penny until we make you earn money.
Property Management vs. Real Estate – What’s the difference?
Property management and real estate are two separate industries which are often confused by clients. The fundamental difference between a real estate agent and a property manager is focus. While real estate agents offer property management as a secondary service, property managers are solely focused on managing your property and are dedicated to growing your investment.
Gran Canaria Group – Professional property manager and co-host
Gran Canaria Group is a trademark owned by the company Promacan Corp, S.L. which is a Norwegian owned enterprise. Its founder and owner holds a MSc in Environmental Managment from the Univeristy of Sunderland in England. With 20 years experience from the international property- and facility managment industry, of which 4 years experience in Gran Canaria, Gran Canaria Group offers professional and dedicated property managment services to holiday home owners all over the island.
Gran Canaria Group isn’t a real estate agency doing property managment as a secondary service, nor a cleaning company looking after the keys to your property, but instead a professional property management company focusing 100% of our time and resources on building your property investment through short term rentals.
Gran Canaria Group acts as your professional hosting team by letting our team members manage different responsibility areas in the letting of your holiday home, including:
– Preparation of the property by getting it ready for guests;
– Listing management with editing of descriptions, photos, pricing, discounts, and availability;
– Guest communication, including welcoming guests, giving property tours, messaging, etc;
– Support by handling issues with reservations and guests or resolutions;
– Reviewing guests by listing the owner as the author;
– Managing reservation settings and accept or decline trip requests;
– Cleaning and maintenance, including performing or arrange services for your property.
When choosing Gran Canaria Group as your Property Manager your property is safe, secure and controlled throughout the short-term rental process. Gran Canaria Group’s clients benefit from our complete, end-to-end service, which includes marketing the property, managing the rental process to maximise rates and occupancies, coordinating cleaning and linen change-over and acting as primary guest contact.
Ultimately, working with Gran Canaria Group ensures excellent financial returns as well as peace of mind for property owners. From the guest’s point of view, Gran Canaria Group takes great care of them from check-in to check-out, offering the best comfort and service available.
Our mission is to ensure the financial success of your property by providing services well beyond your expectations.
Our booking partners
Gran Canaria Group works with the biggest brands in the industry, including: